Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Re: Roku TV Keeps Losing Sound

I've noticed everyone complaining about having to do a system restart. I have 5 roku devices. 3 of the roku's are the basic version that I have in guest bedrooms or outside on a patio. The other two are the higher end 4k versions.

I've noticed that only the non-4k versions have the problem. So far, it has been the 3 lower end models that loses sound where I have to do the system restart. Annoying but a fixable solution.

Not sure if there was an update or what but this started on these 3 devices about 2-3 weeks ago and like I said, the higher end models do not have the issue. Could that point to a potential issue with lower end versions?

Awaiting a solution that is permanent. 

0 Kudos