I have seen and read post about how the famous code up up down down up up up down down down with the volume toggle, gave one the ability to hear through remote earphones and tv speakers at the same time. I have also lost this feature on two televisions with the ultra units. I have also read about how this is due to an update. I am writing this to ask for forum users support. I have been in contact with Roku support for three weeks now. They would not acknowledge that this feature even existed. After providing them with a page from from forum of other users experiencing the same fate as I, they now claim they will pass it a long to engineering. Let me say, I have a hearing deficiency due to the effects of chemo. Without this feature, my wife and I can no longer watch programs together. For those of you that read it, please add you support to case #3281003. This is a feature we all lose due to an update. Even if you do not presently use it, you might need it in the future. Please write Roku and let them know of your concern.