Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Program audio too low, commercial audio too high

I noticed that the program audio for My Favorite Martian and also Rules of Engagement are quite low and when the commercials play they are much louder. I contacted Film Rise regarding my Favorite Martian and they said it was working fine. Shortly there after, they began running My Favorite Martian on Tubi and both program and commercial audio was fine, but it's still not right on Roku.
I am presently watching an episode of Rules of Engagement on Roku. As with My Favorite Martian, the program audio is low and the commercial audio is much too loud.  Since this show is from Sony Pictures, and the other was from Film Rise, the problem has to be with Roku. What good does it do to post on a community board when it's a technical problem that Roku has to address? 
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