Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Furkids80
Level 7

Prime video on TCL Roku TV freezing and buffering constantly

I have already uninstalled, system restarted and reinstalled Prime Video app.  I have already checked my network connection, I have rebooted my router...Prime Video works fine on my Ipad and on my cell phone and on my laptop using the same wireless network as the TV but keeps freezing and buffering and stuttering on my TCL Roku TV....

I don’t have problems with Hulu, Vudu or Netflix...they are all working fine...Just the Prime Video App doesn’t seem to want work right

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