Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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dr3x
Level 7

Prime Video - get the unwanted scene by scene narrative audio

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When I play back "Terminator - Dark Fate" I get the scene by scene running audio narrative and found no way of switching it off.  This is via the Roku Ultra box.  

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dr3x
Level 7

Re: Prime Video - get the unwanted scene by scene narrative audio

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Found solution, basically when the movie is running, down arrow in the Android app, and you'll get the X-Ray feature and some options including audio, go to language and change it to the option that only says "English".  The other option shows English but it isn't clear that scene by scene narration is included.

https://community.roku.com/t5/Discussions/Turn-Off-Audio-Narration-on-Roku-TV/m-p/596711/highlight/t...

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dr3x
Level 7

Re: Prime Video - get the unwanted scene by scene narrative audio

Jump to solution

Found solution, basically when the movie is running, down arrow in the Android app, and you'll get the X-Ray feature and some options including audio, go to language and change it to the option that only says "English".  The other option shows English but it isn't clear that scene by scene narration is included.

https://community.roku.com/t5/Discussions/Turn-Off-Audio-Narration-on-Roku-TV/m-p/596711/highlight/t...

View solution in original post

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