Playback Issues - Audio/Video & Power

[garystan1952]

On my Sharp Roku tv, the graphics for Prime Video don't show. Just the text. I uninstalled the Prime app.....then re-installed it. But the same problem persists. I checked my internet connection, it's okay (I opened the YouTube app, and had no problems). Advice ?

[makaiguy]

After removing a channel, best practice is to restart your Roku to clear its memory before reinstalling the channel. Did you do this?

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)