Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Cicely_nguyener
Level 7

Playback error on only one show

I've been binging one show on the Roku Channel for a couple days. Today, I get a playback error message saying "This network can't be supported" but when I try to watch other movies/shows, it plays just fine. It's just this show I've been watching. Doesn't make any sense. Please help! 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Playback error on only one show

@Cicely_nguyener 

Thanks for the inquiry.

What content where you watching on The Roku Channel?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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