Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Re: No Dolby Digital on HBO GO and Netflix

"trekkeriii" wrote:
"waynomo" wrote:
@twiceover @atc98092


Your Receiver is likely not able to decode Dolby Digital Plus. That's the issue. If you can get a hold of the older Roku Ultra Model (4640X), that would work with your setup as it has a built in Dolby Digital Plus decoder. https://www.amazon.com/Roku-Ultra-Streaming-Player-Enhanced/dp/B01M05030B

The 4640X only solved part of the problem. In addition to Vudu and Plex I now have Dobly Digital with HBO Go and Netflix. I still don't have Dobly Digital with Hulu. (I realize I didn't mention Hulu in my OP that is that app that started me looking into this. So we have made progress. I'm still puzzled by the lack of Dolby Digital with Hulu.

I also connected the SPDIF cable directly to the receiver from the back of the Roku. It didn't make a difference.
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Level 10

Re: No Dolby Digital on HBO GO and Netflix

"waynomo" wrote:
"trekkeriii" wrote:
"waynomo" wrote:
@twiceover @atc98092


Your Receiver is likely not able to decode Dolby Digital Plus. That's the issue. If you can get a hold of the older Roku Ultra Model (4640X), that would work with your setup as it has a built in Dolby Digital Plus decoder. https://help.hulu.com/s/article/sound-quality?language=en_US
http://trekkeriii.com/Roku_PHP_list.php
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Level 7

Re: No Dolby Digital on HBO GO and Netflix

"trekkeriii" wrote:

That would be because Hulu doesn't support Dolby Digital on Roku, yet.

https://help.hulu.com/s/article/sound-quality?language=en_US

Thanks for the info!
Weird. I thought I had Dolby Digital with Hulu with the app on my TiVo. I doubled checked and I was mistaken. Looks like I'm back to using my Chromecast Ultra.
And WTF! What is taking Hulu so long?
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Level 7

Re: No Dolby Digital on HBO GO and Netflix

Hi,
I have issue with roku premiere plus not showing Dolby digital on Samsung Tv so this is causing sound distortion on Bose v25 system connected to the tv through optical cable. Can anybody help me resolve this issue?
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Level 10

Re: No Dolby Digital on HBO GO and Netflix

"pradeeplrao" wrote:
Hi,
I have issue with roku premiere plus not showing Dolby digital on Samsung Tv so this is causing sound distortion on Bose v25 system connected to the tv through optical cable. Can anybody help me resolve this issue?

You won't get Dolby Digital Plus decoding on your TV. Not possible. You need to get a Roku Ultra 4640 model as we've discussed already in this thread.
http://trekkeriii.com/Roku_PHP_list.php
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ISP - TWC - 50 Mbps/5 Mbps
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Level 21

Re: No Dolby Digital on HBO GO and Netflix

And that means not the current Roku Ultra, which is model 4660/61. The 4640 is the only model with a Dolby Digital encoder to down-convert DD+. Your only other option is to run the Roku HDMI through an AVR. 
Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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Re: No Dolby Digital on HBO GO and Netflix

The Roku is **bleep**.  It's funny how the Roku channel sends the Dolby signal and my receiver automatically detects it but every other app is stereo.  All their BS excuses about this is Dolby this or that or HDMI this or that... They just don't fix the **bleep** problem.  Probably so you have to watch their channel to get surround sound.  Here is the real answer: cheap junk.

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