Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

My screen shows the set up display and then promptly blacks out

I set up my roku using the hdmi cable provided and tried every hdmi port on the TV but it still quickly loads the display screen to set up the device and then blacks out in less than a second. Why? 

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Level 19

Re: My screen shows the set up display and then promptly blacks out

What device?  Are you using the supplied power adapter?  Do you have another HDMI cable you can try?  Can you take it back?  It may just be a bad device; it happens.

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