Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

My Roku Westinghouse 4k tv is not showing 4k

I bought a Westinghouse Roku 4k tv and it only plays 1080 p and 1080i us this a glitch or did I get scammed? Please help 

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