Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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rcompton
Level 7

Lip sync delay of three seconds.

I just installed the new Roku Ultra 2020 and replaced my previous generation Roku. There is a terrible (3 second) lip sync delay..  My previous version of Roku had no such issues. I can stream the same channel through Apple TV with no problems. As it stands, this unit is unusable. I am running  a Sony 4k projector and a Marantz amplifier.

 

Software upgrade in the works or is it a return? The picture is excellent and a real improvement but the lip sync issue is a killer. Anybody have any solutions?

Ron N Compton
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Jaysawesome1980
Level 7

Re: Lip sync delay of three seconds.

I have the same problem unsure what to do.Video is noticeably better on my 4k samsung 8 series 55 inch

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