I lost Atmos signal on Disney+ a couple weeks ago, and I have tried I think everything. I have restarted Roku, Factory Reset, un and reinstalled Disney app. I have confirmed with Disney and my ISP, there are no bandwidth issues.
I have a streaming stick+ 3801ca, running v9.2, Disney v1.3.
My setup is as follows... Roku connected via AV1 on my Yamaha RX-A1080 receiver. Samsung Q80r is connected via ARC. Roku HDMI is set up auto detect (it detects DD+,DTS, which should give me ATMOS) Nothing has changed, unless I inadvertently changed a setting, that i cant figure out.
This setup worked great until one day it was gone.
I purchased a Roku so I could specifically get Disney+ in ATMOS, as my TVs native app does not support it.
I'm baffled, hopefully someone can shed some light on this issue.
Specifically when browsing Disney+ titles on the App. 5.1 is displayed, not ATMOS anymore.