Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7


My roku has been glitching out and disconnecting non-stop. We’ve already checked the auto refresh, we’ve updated it, reset it, tried a new hdmi port, unplugged and replugged it in. It’s frustrating we don’t have the box to return it and I really don’t want to have to ship it out for a new one because we live in the middle of nowhere so it takes forever for things to get to us.