Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Error for all streaming apps

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I just bought and set up the Roku express. Internet connection states “excellent” and it is fully updated. Every time I try to use Hulu or Netflix I get an error code and it will not play either app. I have returned and exchanged my Roku in hopes that would resolve the solution but it is still not working 

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Level 7

Re: Error for all streaming apps

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The first time I checked there was no update but I went back and checked again for the update and there was one. I updated and it is working now 

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3 Replies
Level 7

Re: Error for all streaming apps

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I’m having the same issue! Hopefully someone here can help us since there is no phone number to call. 

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Level 7

Re: Error for all streaming apps

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The first time I checked there was no update but I went back and checked again for the update and there was one. I updated and it is working now 

View solution in original post

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Level 7

Re: Error for all streaming apps

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Thank you! It worked 

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