Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Tv will not connect

Every device in my home is connected to my wifi but the ONN roku tv. I bought the tv in September and have had to reset the router and tv at least once a month but it would connect after. Since Sunday I’ve reset my router multiple times, reset the tv multiple times and updated the tv software and now the tv will not recognize my wifi. 

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1 REPLY 1\
Community Streaming Expert

Re: Tv will not connect

Generally I find that restarting the router fixes this.

Sometimes I have to restart the Roku.

Very rarely, I have to unplug the Rokubfitprva minute or so then plug it back in


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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