Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Tv will not connect

Every device in my home is connected to my wifi but the ONN roku tv. I bought the tv in September and have had to reset the router and tv at least once a month but it would connect after. Since Sunday I’ve reset my router multiple times, reset the tv multiple times and updated the tv software and now the tv will not recognize my wifi. 

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1 Reply
Level 19

Re: Tv will not connect

Generally I find that restarting the router fixes this.

Sometimes I have to restart the Roku.

Very rarely, I have to unplug the Rokubfitprva minute or so then plug it back in


  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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