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Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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DarioQuintana
Level 7
‎05-25-2020 07:13 PM

Streaming Stick fresh install without control remote

My streaming stick Roku got a Factory Reset. 
I can't pair remote to the roku and continue the first boot (stuck in the select Language menu).

I did EVERYTHING that says the internet to try to pair the remote, but the LED won't blink after pressing the button for 3 secs.

I can't continue with the app because the Roku Streaming stick isn't connected to the WIFI yet. 

Is OK for me use the app as a remote, that would do it. 

What can I do? 

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renojim
Community Streaming Expert
‎05-25-2020 10:21 PM

Re: Streaming Stick fresh install without control remote

The only thing I can suggest is to try new batteries even if you think the ones you have are good.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.
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