Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Roku not connecting to the internet

I have a Roku that is not finding our wifi (other devices in the house pick it up). I have also entered it manually with the correct password and it’s still not finding it. Your help is appreciated!!

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Level 21

Re: Roku not connecting to the internet

Is this a Roku that has previously connected but has stopped connecting, or is this the initial setup?  What model Roku is it?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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