I got my kids Roku Express devices for Christmas. I am having issues with keeping them connected to my wireless. Every time the device restarts it will not reconnect to the wireless network. I have tried to reset the network settings and re-enter the information, but it will not reconnect. The only thing that has worked has been a factory reset, which requires a lot of re-setup. The device will then connect with no issue. This has happened on both devices.
The wi-fi in both rooms is strong and other devices in the room have no connectivity issues.
8.0.0 build 4128-28
Can anyone suggest a solution?
I am having similar problems with my Roku Express +. We went on vacation for 2 weeks and returned yesterday 12/31. I turned on the Roku and it would not connected to my WiFi. I used the menu to do a reset. That did not help. It would not connect. I finally did a factory reset and it immediately connected to my WiFi.
After I changed my WiFi to G Only, I went upstairs to the Roku Express +. It was no longer connected to my WiFi so I tried to reconnect. It would not connect. I tried a Network Reset. It would not connect. Did a Factory Reset and it immediately connected. Right now, it's going through the entire Setup process. Maybe this will be the last time I have to do this?
@devmrs , should work. Weird though that yours had to do a reset. Mine worked without any reconfiguration. I just changed it and the said “restart device” (roku) And it came right back up.
let me know how it goes...
One other note -- After the Setup Process finished, I tried to do a Network Test Connection. That fails BUT I'm still connected anyway. I've never been able to do a Network Connection Test after I'm connected. It has always failed and it still fails.
I can do a Network Test Connection on either of my Roku Sticks. That test is always successful!
I still think there is some sort of firmware issue with the Express +