Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Lloyd3
Level 8

ROKU Devices Capable of Using 5ghz WIFI

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I need to know which current ROKU devices (Year 2020) are capable of using 5ghz wifi.

I know some of the older models (Roku Premiere 4620, 4630 and Premiere Plus) were capable of using 5ghz wifi but these are no longer available on the retail market except for used/renewed models.

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RokuTannerD
Level 19

Re: ROKU Devices Capable of Using 5ghz WIFI

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Hi there, 

 

Roku Streaming Stick models, the Roku Smart Soundbar and the Roku Ultra are compatible with both 2.4 and 5GHz wireless networks. You can see these at www.roku.com/products 

 

Thanks,

Tanner

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42 Replies
RokuTannerD
Level 19

Re: ROKU Devices Capable of Using 5ghz WIFI

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Hi there, 

 

Roku Streaming Stick models, the Roku Smart Soundbar and the Roku Ultra are compatible with both 2.4 and 5GHz wireless networks. You can see these at www.roku.com/products 

 

Thanks,

Tanner

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Lloyd3
Level 8

Re: ROKU Devices Capable of Using 5ghz WIFI

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Thank you Tanner. This list seems limited. You would think Roku would make more models capable of utilizing both 2 and 5 ghz.

Wolarry006
Level 7

Re: ROKU Devices Capable of Using 5ghz WIFI

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Have 5g wireless my roku won't fine it can get it to work with update fix

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makaiguy
Level 21

Re: ROKU Devices Capable of Using 5ghz WIFI

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Roku produces several different models.  Some are dual band, supporting both 2.4 ghz and 5 ghz bands.  Some are 2.4 ghz only.  What model Roku do you have?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Lloyd3
Level 8

Re: ROKU Devices Capable of Using 5ghz WIFI

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I had purchased the ROKU Express. After installing it and using the 2.2 ghz connection, I experienced repeated latency issues...e.g. screen would freeze or go blank. I have since purchased a ROKU Streaming Stick + that allows you to use both 2.2 and 5 ghz.  Using the 5ghz seems to have fixed the problem!

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Wolarry006
Level 7

Re: ROKU Devices Capable of Using 5ghz WIFI

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I was hopeing that roku  would do update to fix. The 5g wifi to all roku devices

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vanowm
Level 7

Re: ROKU Devices Capable of Using 5ghz WIFI

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My model is 3810X-BDL1 and my router shows that Roku connected to 2.4ghz (my router has "Smart connect" that combines both 2.4 and 5ghz into one SSID and automatically connect devices to appropriate frequency)

However if I disable 2.4ghz in router, Roku connects to 5ghz just fine.

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Panther826
Level 7

Re: ROKU Devices Capable of Using 5ghz WIFI

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What about the Roku Express?  Does it not support 5ghz?   If it does than what am I doing wrong? Do I need to unhide my private network?   Or is thus device only 2.4ghz?   Thanks

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renojim
Community Streaming Expert

Re: ROKU Devices Capable of Using 5ghz WIFI

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The Express models are 2.4GHz only.

Roku Community Streaming Expert

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