Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Nate1
Level 7

Network Connectivity Issues with Premiere

So, I have been having problems with my Roku Premiere+ (3921 series)   with connecting to my router. It worked just fine earlier today, and it has been for the past few months, but no wi-fi signals are appearing. I have tried numerous things, from a system restart to a factory reset; all to no avail. Is this happening to anyone else, and how can I fix it?

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2 Replies
makaiguy
Level 20

Re: Network Connectivity Issues with Premiere

Try restarting your router. When it comes back up try to reset your Roku's wifi connection. If it still doesn't work, try restarting your Roku.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Nate1
Level 7

Re: Network Connectivity Issues with Premiere

I tried those, they didn't work.

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