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Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Itati
Level 7
‎12-15-2020 07:23 PM

It resets often

I started it without problems and it works fine, except that every 20min or 30min it resets itself. It's restarted itself. I wanted to know if it is normal or do I have to take to tech support.

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makaiguy
Community Streaming Expert
‎12-16-2020 05:38 AM

Re: It resets often

How are you powering your Roku? Many USB ports on tvs only supply 0.5 amp which is not enough to power a Roku reliably. The preferred method is to plug into house power via the converter that came with the Roku.
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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