Network - Wireless & Wired Connections

[pedrocevil4]

A few months ago, the remote that came with my roku 3 stopped working. Instead of replacing it I just used the remote app. Last week I moved to a new apartment with a new modem, and now the app doesn't work because it's a different network. If I try to connect manually, it tells me I need my "roku device's IP address." No idea how to get that. It is apparently not the same as my actual IP address, which I tried using and failed. Anyone know how to get around this?

[makaiguy]

It doesn't have an IP number until it connects to the router and gets assigned one .

If you can set your router to use the same network name (SSID) and password as your previous network your Roku should connect with it and be controlled by the Roku app on a device connected to the same net.

Otherwise, you'll need a remote that works with your Roku - what model is it? (Settings > System > About).

[renojim]

Umm... without a remote he won't be able to get to Settings->System->About.  I believe there was only ever one Roku 3, so any cheap universal remote that states that it supports Roku will work.  They can sometimes be had at the dollar store.

Since it's a Roku 3, you may be able to use a wired connection and then possibly use the app if it successfully connects to your network.  Then try to connect to the Wi-Fi using the app as a remote.  My Roku 3 is sometimes stubborn about connecting through its Ethernet port without me bashing buttons on the remote, so getting a remote may be necessary anyway.

[makaiguy]

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@renojim wrote:

Umm... without a remote he won't be able to get to Settings->System->About. 

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Oh, nuts.  I keep overlooking that obvious fact.  Keep holding my feet to the fire.

[OlgaChechina]

I have the same issue did you solved it?