@Dom2
Thanks for letting us know about the issue that you are experiencing.
This code means your Roku device is connected to the router, but not able to connect to the internet. If no connection exists, contact your ISP for help. If your computer has an internet connection and you still see Error 009, we would recommend restarting the Roku device.
Try taking a look here for more tips about troubleshooting that network error code: What should I do if I cannot connect to my home network or the internet?
Thanks,
Danny
Danny R.
Roku Forum Moderator