Network - Wireless & Wired Connections

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Does not find any network on scan

A scan on cellphone shows at least 20 networks near me. None appear on a scan. I ca. Connect with a cell phone hot spot but it won't find my home network

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Roku Employee
Roku Employee

Re: Does not find any network on scan


Thanks for the note.

What model device are you using?

If you have a Roku Express or Premiere, the device is only compatible with wireless b/g/n networks on the 2.4 GHz spectrum. If that is the case, is your wireless network broadcasting in 2.4 GHz or 5 GHz?

Please keep us posted.


Danny R.
Roku Forum Moderator
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Level 7

Re: Does not find any network on scan

Mine is doing same thing


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