Issue Tracking Board

[Larstauffer]

I have the same issue and have been working with Tablo to resolve it but they have NO time frame for the fix

[Dumb3]

I am having same. Problem. But I can playback on my cell phone

[markfox1962]

yes,  I have exactly the same issue.  Out of 3 devices  Only 1 is working on version 13.  I am trying to work with a CHAT BOT that wants me to move to a different power outlet 🤣.  

Working Roku:  Roku Stick model 3810X, Software version 13.1.4 build 1512

Non working Roku: 

Roku Ultra model 4801RW, Software version 14.0, Device ID SODD336s3TL5

Roku model 394X, Software version 14.0.4 build 12221.  

I have just recently sent this information to TABLO and am waiting for a response as well. 

I have tried all the suggested resolutions on TABLO's support site.  

[Imariter2]

Same here. Roku stick works on 13 software version. Other 2 Rokus that don’t work are not the stick and updated to 14.

[Scotts915]

Any update from Roku when this gets fixed?  It’s been over a week, this is unacceptable. Either roll back to 13 or fix this issue. 

[Al2son]

I reset the Roku to factory settings and tried again. Seems to be working normally now 🤞

Bit of a pain to reset all apps & settings, but if it fixes the error ...

[moby2]

Same with me, I blasted Tablo now I see it appears to be a ROKU problem.

[Memolon1]

Good afternoon I did the factory reset on my 2 Rokus express 4k+ and as soon as I as I started they updated to the 14.0 and everything is the same the problem still there Roku please!!! 

[Pegasus2000]

My roku is not the 4k version.  After doing the reset using the pinhole, the version remained 14, but now works.

[gsmissy]

I spent a couple hours on this issue last night. Tried everything. Tablo worked on my phone and 1 TV that had Roku Premiere. It was the Roku Express TV that wouldn't work with Tablo. Happened to have a second Roku Premiere stick in storage. Replaced the Roku Express with Roku Premiere and it now works fine...for now. Had a new TV on my Christmas list...will definitely not consider Roku. This has been too frustrating.