Issue Tracking Board

[Austinserenitys]

I have uninstall and reinstall the smart home app every 3 days just to see my live feed. I'm not going to be paying for it if this keeps happening. Everything is up to date. I have also rest set my wifi router and modem and still getting the same error code. 

[Guitarguts63]

Yeah fix the problem because the app live view of the cameras still is not working. Only notifications of events which is half-pointless when I can't look at the camera live.

1003 error still showing.

in addition why is there no (power on / off) the camera from the app itself, when all my WYZE cams have this ability?

[Cjenkins]

Android App version 3.2.3.448 still has the error.

Is there a newer version of the app that we should be looking for?

[nrgeng]

Still experiencing error code 1003 issues having installed version 3.2.3.448 of the smart home app.  Information requested is listed below.

Device info:  MAC address is 7C67AB678CD8    Firmware version will not display.

Phone:  Motorola Moto g power Andrfoid OS version 11

Router:  Linksys model WRT3200ACM

Log ID:  App didn't support reporting an issue through ROKU support selection.

[DarkQuark]

As an OG cord cutter I have been a Roku customer since almost the beginning of Roku. I even stuck with them after they began data mining and showing ads. But this issue with the cameras demonstrates they simply no longer care. Not an issue, I have already taken my business elsewhere.

[Jeremy1975]

Version 3.2.3.4 is not working either.  I can uninstall and reinstall and it works temporarily then goes right back.  Have the new Motorola edge.  Please fix or we will have to leave ruku