We should not have to "setup" our tv everytime we turn it on.
Seems like it’s an issue with a recent
update?
ID 84-263-654. Have the same issue. Must always do a complete system restart in order to connect to wifi after turning off tv. This has been since the last system update.
tracker ID 84-263-654.
model: LC-50LBU591C. Software version: 13.1.4, build 1510-38. Device ID: 9H48A0466484.
Does anyone know the ROKU support phone number?
https://www.roku.com/about/contact
They do not offer phone support according to an article I just found.
We have followed their instructions and it still doesn't work. Everytime we turn on the TV, we have to turn the power off and then on to reset.
message @rokusupport on Twitter. They answred me right away. Said it will be fixed with the next update
I have to reset the network connections and reenter the wi fi credentials every time I want to use my TV.
I’m experiencing the same connectivity issues. It finds and connects to the network but says “no internet”. Very frustrating.