Issue Tracking Board

[Winyan]

Mine stopped loading about half an hour ago. Anyone know what’s going on?

[Sasskitten]

---

@rycki1138 wrote:

Not only the Roku Channel itself, but the What to Watch, Featured Free, Streaming Store, Live TV, etc shortcuts are all not working. I can open other channels like Hulu, Disney+, Max on the Roku home page and watch them, but anything having to do with the Roku operating system is not working.

---

Same here.

[Philly-sis]

Same with me. “Failed to load content”

[badddogs77]

Yes my 43 inch Roku TV stopped streaming about 35 minutes ago as well tried everything unplugged checked wifi reloaded app ? Nothings working yet ! 😞 

[lorischnekenbur]

I've had tried everything roku has suggested for my live tv to reconnect and nothing has worked.

[Kimif]

Roku Community

Streaming still down 0428 925pm

Cannot believe you all consider the problem solved when people STILL don't have channel and YOU post

Oops service center closed for the night

I'm SURE roku wouldn't like to hear that from all of our banks!!!!

FIX THE OUTTAGE!!!!

Add tags

Add 

Audio

21

Audio quality

10

Audio settings

2

Authentication issue

10

Buffering

1

Channel content question

72

Channel crash

86

Channel feature-functionality

132

Channel login

43

Channel subscription

91

Channel unavailable

106

Channels

5

Choppy video

5

Top

Powered by Khoros

Roku experience

Products

Support

Company

Partners

Blog

Site Map

Privacy policy

Terms of use

Dispute Resolution

Trademark guidelines

Legal

About Ads & Cookies

My Privacy ChoicesCalifornia Consumer Privacy Act (CCPA) Opt-Out Icon

CA Privacy Notice

© 2024 Roku, Inc. All rights reserved.

[RokuAustin]

Update 9:30pm PT
We are happy to announce that some services are being restored and encourage you to try again if you're still experiencing issues. We'll update again once all services are completely restored.

[RokuAustin · Accepted solution]

Final update 9:51pm PT

The majority of Roku services are now up and running. We thank you for your patience. This issue is now resolved, although some services may be continuing to stabilize. Please post a new thread if you are still experiencing any issues.

[AG1994]

I am still unable to connect. Was working fine over an hour and a half ago and then everything stopped. I receive an error that says it its unable to establish wireless connection. The router has successfully been restarted, internet strength excellent and all other decisions in house working. TV restarted. Still receiving Error 14.40

[AG1994]

Note - Other Roku tv is working yet this tv that I performed a factory reset on still cannot connect to wireless. The Error message now is 014.30