Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Rmsk
Level 7

Using Roku App on Samsung TV's

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We have recently decided to leave satellite services.  We have a Samsung Smart TV with the Roku app installed.  We also have an older Samsung and using a Roku stick and Roku remote.  Using the Roku remote and stick on the older TV is very intuitive and easy to navigate.  Using the Roku app on the Samsung Smart tv app is not so easy.  Is there a work around for navigating the Roku app and getting to the Roku app home screen while using the Samsung remote? 

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RokuTannerD
Level 19

Re: Using Roku App on Samsung TV's

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Hi there, 

Thanks for the note. The Roku mobile app only offers remote control functionality for Roku devices. You'll need to use the Samsung remote in order to control your Samsung TV. I'd recommend contacting Samsung support for any questions or help using their remote on their TVs. You can reach them directly here: https://www.samsung.com/us/support/contact/

 

Thanks,

Tanner

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RokuTannerD
Level 19

Re: Using Roku App on Samsung TV's

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Hi there, 

Thanks for the note. The Roku mobile app only offers remote control functionality for Roku devices. You'll need to use the Samsung remote in order to control your Samsung TV. I'd recommend contacting Samsung support for any questions or help using their remote on their TVs. You can reach them directly here: https://www.samsung.com/us/support/contact/

 

Thanks,

Tanner

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LuckyBastd
Level 7

Re: Using Roku App on Samsung TV's

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That's like a pass the buck solution. Roku app on Samsung appears to be severely limited.

nbragan
Level 7

Re: Using Roku App on Samsung TV's

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I have a 2016 50" Samsung Smart TV. I have gone through hours of klugy windows and pointed and clicked until I am blue (or purple?) in the face. It appears that even though one SHOULD be able to download the Roku app onto Samsung Smart TV's from 2016 onward, this is not always true. 

Is it possible to use a Roku box instead of the download approach? To say I am frustrated would be a massive understatement, and I see here that folks are frustrated with the Roku app download interface anyhow. If possible I would like to simply spent $100 and use the physical Roku. 

Will that work? Thanks!

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ironrider
Level 7

Re: Using Roku App on Samsung TV's

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Samsung TV's are **bleep**. I have given up using it and am returning it for a TLC Roku TV cheaper and works and looks great as compared to Samsungs blurry pixilated mess.

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