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Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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framboisemangue
Level 7
‎12-09-2019 09:44 AM

Streaming Stick Plus - only works with power

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I just purchased and installed the stick plus using the electrical outlet and no issues. Everything works.
My problem is when i unplug the power attachment that it stops working. This is not normal that the power has to plugged in to the usb roku stick. Can anyone help?
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Tivoburkee
Level 18
‎12-09-2019 09:57 AM

Re: Streaming Stick Plus - only works with power

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All roku stick or not have to be powered at all times for them to work, they can not be charged. Some can use the usb port on the tv, and some its best to use wall outlet, but it needs the juice at all times, sorry.

Edmund

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Tivoburkee
Level 18
‎12-09-2019 09:57 AM

Re: Streaming Stick Plus - only works with power

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All roku stick or not have to be powered at all times for them to work, they can not be charged. Some can use the usb port on the tv, and some its best to use wall outlet, but it needs the juice at all times, sorry.

Edmund

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framboisemangue
Level 7
‎12-09-2019 05:53 PM

Re: Streaming Stick Plus - only works with power

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thank you for the explanation! I only wish that had been written in the manual or the Roku video.
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