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Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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a-simone113
Level 7
3 weeks ago

Roku Factory Reset, Now Roku Doesn't Show Startup Screen

I factory reset my Roku Express by following the instructions on the website. Now, the Roku light on the right just blinks. The Roku is not showing up on my TV. If I hold the reset button again, The Roku logo shows up, but then disappears. Help???

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RokuDanny-R
Roku Employee
Roku Employee
3 weeks ago

Re: Roku Factory Reset, Now Roku Doesn't Show Startup Screen

@a-simone113 

Thanks for the post.

When performing a factory reset, are you holding down the reset button for at least 30 seconds regardless of what is happening on the screen? How are you powering the Roku device? Is the device plugged into the TV USB port or is it plugged into a wall outlet with the provided cable and adapter? 

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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