Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Opening Settings

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There is no option to go to settings when using my Roku. If I click options it just goes to the options for that channel. I also do not have the ability to search for or add new channels. There was a menu before the newest screen change. 

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Roku Employee
Roku Employee

Re: Opening Settings

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@MrsJ 

Thanks for the note.

Have you tried pressing the Home button and on the left hand side menu, scrolling up or down until you see the Settings option? Please provide us with a screenshot if you are still having issues with your device.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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4 Replies
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Roku Employee
Roku Employee

Re: Opening Settings

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@MrsJ 

Thanks for the note.

Have you tried pressing the Home button and on the left hand side menu, scrolling up or down until you see the Settings option? Please provide us with a screenshot if you are still having issues with your device.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 7

Re: Opening Settings

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My home button will not take me to settings  it only takes me to the language screen 

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Level 16

Re: Opening Settings

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Can you post a picture of what you're seeing?  What happens if you select a language?

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Level 7

Re: Opening Settings

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Thank You for responding to help, renojim😁 My only problem was that I entered my network password wrong! I didn’t capitalize the needed letters. I read So many possible solutions...😴. Turns out I was the problem! Imagine that!😉

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