Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

Code

The code on my TV work for me to activate my new TV. what do I do?

sherrie

[personal information removed]

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2 Replies
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Level 18

Re: Code

Make sure you're going to https://my.roku.com/link

If the code doesn't work it's a good indication that you're on a scam site and not the real Roku site.

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Level 11

Re: Code

You ought to edit out your email & phone.

And if Roku had any sense, they would provide a link here in these page to take you where you need to go to setup an account and activate the Roku, with explicit instructions. By not actively addressing instances of fraud, they could be accused of complicity. 

This link should tell you what you need to know:
https://support.roku.com/en-ca/article/235180868-how-to-activate-or-link-your-roku-streaming-device

Rather than trust me to provide a legitimate link, I'd suggest you search for something like "activate" within Roku Support Home; you should find the link to support home at the bottom of this page.

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