Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

3800x Channels won’t load now. Low memory screen

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Have several Roku sticks that work fine but my 3800x now won’t load channels. Says delete channels not enough memory. 

I’m down to four channels now and same issue. Tried factory reset and reinstalled channels but nothing helps. 

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Roku Employee
Roku Employee

Re: 3800x Channels won’t load now. Low memory screen

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@gb22mail 

Thanks for the post.

If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: 3800x Channels won’t load now. Low memory screen

Jump to solution

@gb22mail 

Thanks for the post.

If you are still unable to resolve the issue, please send me a PM with your Roku account email address, and include the serial number of the Roku device from Settings>System>About along with a summary of the issue you are experiencing. I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Level 9

Re: 3800x Channels won’t load now. Low memory screen

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At least its connecting to WLAN!!!

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