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mbwilkinson
Level 7
‎01-01-2021 03:23 AM

2020 lg oled tv and 2020 roku

cannot see roku screen on my 2020 LG oled tv.  My older roku from 2018 works on this tv, and thev 2020 roku ultra works on my older tv.  Just this combination of equipment.  

The tv sees the roku on the input, and it seems to try to connect when I start tv.   Selecting the input manually doesnt bring it up on the screen.  

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RokuDanny-R
Roku Employee
Roku Employee
‎01-05-2021 02:34 PM

Re: 2020 lg oled tv and 2020 roku

@mbwilkinson 

Thanks for the inquiry.

Is there a light on your Roku device? How are you powering the Roku device? Is the device plugged into the TV USB port or it is plugged into a wall outlet? Have you tried switching out the HDMI cable used to connect the Roku device, or using another HDMI port on the TV?

With more information we will be able to assist you further.


Thanks,
DAnny

Danny R.
Roku Forum Moderator
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