Getting Started - Setup & How-to

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at my.roku.com/link, adding channels, subscribing to services, and more.
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Level 7

1 Entity - Multiple Rokus - Seperate Billing

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I am a computer tech who has been asked by a local housing authority about switching them from cable to Roku.  I am curious if Roku has anything already setup for this type of situation.

There are 23 units (apartments) in this housing authority.  Would each apartment have to have their own Roku account and when people move in and out, how would you change the Roku account from one person to the next?  Or could they all be under the housing authority's account, but if they wanted to purchase extra channels or movies, etc., they wouldn't want that being billed to the housing authority.

Any suggestions as to whether this is easily possible?

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Roku Employee
Roku Employee

Re: 1 Entity - Multiple Rokus - Seperate Billing

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@KawreS 

Thanks for the inquiry.

In short, Roku devices would not be easily possible to switch from cable for what you are trying to do.

Roku devices are linked to an individual's Roku account. This account is where they can purchase subscriptions and content from. Each individual/party would need to create a Roku account in order to utilize a Roku device. If you were to utilize Roku devices for you what are suggesting, you would:
1) need to make sure the Roku device does not leave the housing unit
2) need to factory reset the Roku device between the swapping of ownership

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Roku Employee
Roku Employee

Re: 1 Entity - Multiple Rokus - Seperate Billing

Jump to solution

@KawreS 

Thanks for the inquiry.

In short, Roku devices would not be easily possible to switch from cable for what you are trying to do.

Roku devices are linked to an individual's Roku account. This account is where they can purchase subscriptions and content from. Each individual/party would need to create a Roku account in order to utilize a Roku device. If you were to utilize Roku devices for you what are suggesting, you would:
1) need to make sure the Roku device does not leave the housing unit
2) need to factory reset the Roku device between the swapping of ownership

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post