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dulltwo
Newbie

Voice drone announcing all programs and cant find a way to shut this voice off!!!!

after having signed onto Roku (it just went offline) I now have a droning voice activated announcing  everywhere I go for Hulu, Netflix, ect and every program selected. I cannot find out where or how to shut this annoying voice OFF. 

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makaiguy
Community Streaming Expert

Re: Voice drone announcing all programs and cant find a way to shut this voice off!!!!

A feature called Screen Reader (renamed from Audio Guide in Roku version 10.5) announces where you are in the Roku menus for the benefit of the visually impaired. At some point you may have hit the * key on your Roku remote four times in a short period of time. This is a shortcut that toggles the Screen Reader feature on and off, so four quick presses of the * key should toggle this feature back off.

To deactivate the four-* trigger shortcut altogether use menu path Settings > Accessibility > Shortcut (in the Screen Reader or Audio Guide section) > Disabled

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X