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JJPelton
Reel Rookie

Sharp Roku TV LC-50LB371U cannot get Apple TV app?

Very odd I have another Sharp Roku TV LC40LB601U that updated to include Apple TV app and many more. I bought the two TV's at the same time yet the LC50 is not showing any way to get the Apple TV app. Both have the same software version, 11.0.0 Is there a way to get the LC-50 updated?

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3 REPLIES 3
renojim
Community Streaming Expert

Re: Sharp Roku TV LC-50LB371U cannot get Apple TV app?

What are the Roku model numbers displayed under Settings->System->About (not the TV model number)?  It's possible one supports it and one doesn't.

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JJPelton
Reel Rookie

Re: Sharp Roku TV LC-50LB371U cannot get Apple TV app?

The LC-50 is 5304X

the LC-40 is 8209X

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renojim
Community Streaming Expert

Re: Sharp Roku TV LC-50LB371U cannot get Apple TV app?

Sorry, 5000X devices do not appear on the list of supported devices.

https://support.roku.com/article/360036652634

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