Thanks for the post.
Have you already tried rebooting your wireless network to rule out connectivity issues?
If you are still experiencing an issue, can you please provide us the following information:
- Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
- tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
- steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to look into further.
Roku Community Moderator