Whenever there is no sound for 5 minutes, my Roku Streambar SE disconnects any bluetooth headphones connected to it. Of course, I initially assumed this was obviously a bug, as any sensible person would. But astoundingly, according to this page - https://support.roku.com/article/12210854415383 - this is actually done on purpose, which is insane.
Roku needs to change this or at least add an option in settings to disable this unwanted and annoying "feature." Anytime I pause what I'm watching for 5 minutes, which is a frequent occurrence for me, not only does Roku disconnect my headphones but they will not reconnect until I waste several minutes turning them on and off again multiple times. This is a Roku-only problem. The same headphones stay connected indefinitely to my non-Roku TV without a problem and also will reconnect on the first try when powered on instead of having to repeatedly power off and on, like the Roku requires even with the auto-connect setting on.
Who is in charge of making these ridiculous anti-customer decisions? I want to contact whoever has the power to make this change. I'd rather not spam the social media accounts of all the Roku execs, but if Roku won't give customers a way to contact the people who are making these terrible choices and can change them, then I will do what I have to in order to get a device that functions properly.
