The topic you just posted in concerned the home menu on the Roku screen. Not a Roku TV but a Roku that attaches to a TV.
If you were asking a question about a Roku TV, you could go to the front of the community and choose Roku TV as your option and post your question in that forum and open a new ticket. Hope this helps.
If not, and it is your Roku player, it would be good if you could state what type of Roku player you have.
I am only familiar with the Roku Ultra, but I assume the menu is the same. However, I have never heard of the TV turning itself off when trying to use the Roku.
Can you describe more of what is happening? Are you just for the first time connecting your Roku to your TV? If not, did the Roku work before? Are you using the remote and actually scrolling down the menu or you trying to use arrows and arrows because someone or some web search told you that's the way to get to the system?
I will try to help you if I can, but a little more information might be helpful. Like 'i have a Roku (type of Roku, ie Ulta or Streaming stick, etc) and this is what is happening....' (step by step)
PS I am a community member, I do not work for Roku.
