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Wellyo
Newbie

Is my device still supported?

Hello!

My device is: ROKU 3, model 4230X
Software version 12.5.5, build 4174-04
 
Is my device still supported? It’s been a long time since I got a software update. I have a few weird display issues. 

thanks
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AvsGunnar
Community Streaming Expert

Re: Is my device still supported?

@Wellyo 

The current Roku OS is 12.5 so you are updated.

https://developer.roku.com/docs/specs/hardware.md also shows the 4230 as still on the "updatable" list. (still receiving updates).

If you are using a SD card, try removing it and see if that helps clear up the display issues.  Additionally, have you tried using another HDMI cable or moving the Roku device to another TV (if available) to see if the problem follows the device?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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