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TLH2024
Newbie

Help...its asking for a password

I unfortunately didn't set up my tv...so now there is a password on it that I can't get to or change...can someone please tell what to do...and no it's not the parental code...help.

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renojim
Community Streaming Expert

Re: Help...its asking for a password

I think you need to give us more information.  Roku devices don't ask for a password.  Some apps ask for a username and password that's different from your Roku account information, so where exactly are you being asked for a password?  A picture of the screen might help.

If you didn't set up the TV, who did?  It might be best to create your own Roku account, factory reset the TV, and link it to your own account.

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