Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error 004 - Roku fails to update and then freezes in blank screen

Hi, 

 

I was streaming normally before until my roku express was forcibly prompted to update with no option to update later.

Issue is that it keeps failing to install since it loads the update all the way to 100% and then produces error 004 "can't update software, Please try again later".


UPDATE: Now, it´s just forcibly trying to update on its own!
it doesn´t even require my input anymore

2ND UPDATE: It's back to normal after oddly sucessefly restarting although its not clear ,if the update was made since when checked it says it still misssing one software update

Please, help!?

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.