Features, settings & updates

[PGB1]

Hi All!

On the Roku Televisions (3 TCL Brand & One Onn. Brand), the channel numbers for streaming channels disappeared. Over-The-Air channels still have numbers. 

I find channels by the numbers, not the names (which often don't appear) so having the numbers back would be great.

More than one place it is said to:

1. Navigate to the Channel logos in your Live TV guide.
2. Press the * button to open the Channel Options menu.
3. Select the "Sort channel list" setting.
4. Choose between "As recommended by Roku" and "By Channel Number".
5. Select your preferred option to apply the changes.

Unfortunately, I'm having no luck with "Navigate to the Channel logos in your Live TV guide". To be honest, I don't know what "Channels logo" is. I tried at Home, Settings, each channel, selected channels & everywhere I could find.   No luck

When the above says to Press the * button to open Channel Options menu, nothing happens at any of the many places I tired (mentioned above).

What do you all suppose I'm doing incorrectly?

Thanks For Helping!

Paul

PS: Also recently, any new Favorite that I add goes in top of the list of Favorites instead of in numberical order. Is there hope to fix this too?

[makaiguy · Accepted solution]

@PGB1-

While viewing the channel guide:

• Place your cursor over a choice in the second column (Channel names and symbols, ie logos).
  

• Press the Options (*) key on your Roku Remote.

• Choose Sort Channel List

• Choose By Channel Numbers

[PGB1]

Thank You for explaining how to do this. I appreciate your help. It worked great.

I apologize that I did not reply sooner. For some reason, I did not get notified when you replied, so I missed it.

Thanks Again!

[winston3338]

Hello, I had to do a factory reset tonight because my Onn Roku TV stopped changing channels tonight. The reset solved the changing channels problem, but the numbers were missing again. I forgot all about the sort channels option. 

I hope you Roku people answered this person's question. I was a huge part of figuring out the missing channel numbers, and I hope Roku and Tony didn't forget the name winston3338 because I'm sure I sent them home many nights with headaches along with many others.

We still fight with your battery-killing remotes, Tony, and if I weren't 71 and dying, I'd form a class action against you for the fortune in batteries you've cost us. If I can, when I croak, I'm going to try to haunt you, Tony, just like I have in life. Hahaha