Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.

I have this exact issue. No one at Roku can help and there is no next level support.

if anyone can help I’d be interested in troubleshooting.

1 Solution

Accepted Solutions

Hi @TAW,

Greetings from the Roku Community!

We're glad to assist you with your problem with launching Airplay on your Roku device. When did the issue start? Can you please send us a photo of the differences as our reference?

In the meantime, please try to perform a software update and system restart and see if this fixes the issue.

We'll be waiting for your reply.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator

View solution in original post

1 REPLY 1

Hi @TAW,

Greetings from the Roku Community!

We're glad to assist you with your problem with launching Airplay on your Roku device. When did the issue start? Can you please send us a photo of the differences as our reference?

In the meantime, please try to perform a software update and system restart and see if this fixes the issue.

We'll be waiting for your reply.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator