Discussions

[Youngsauto1]

only last 2 weeks before ,kept changing batteries ,now getting worse, only last 2 days.

S/N 65g20307qh00160

[RokuDanny-R · Accepted solution]

@Youngsauto1

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Hisense here: https://www.hisense-usa.com/support/ or at 1-888-935-8880.

You can also purchase a remote that is compatible with your Roku TV on our Products page.

Thanks,
Danny

[GardenGal45]

Hundreds or thousands of us have had the same problem!  And we do not get help or answers from Support.  Late Feb. or early March, I switched to my AAA rechargeable batteries. And they are still going strong and have not been drained! Hooray! It's now 7 [seven] months without recharging them! Go figure.