Forum Discussion

jacoream's avatar
jacoream
Reel Rookie
5 years ago
Solved

tcl roku tv keeps opening vudu app wont do anything else.

t.v. turns itself on and opens the vudu app. no matter what i try it just keeps auto loading vudu. I cant access the menu or any options and my mobile app wont load the channels that are on my tv. I ...
  • jacoream's avatar
    jacoream
    5 years ago

    i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

Burso's avatar
Burso
Reel Rookie
4 years ago

I started having the same problem at 4:30 AM. The TV turned itself on and went to the vudu app and making an obnoxious noise. I unplugged it when that happened. Got home this evening 12 hours later and plugged it back in and it continues to do the same thing. Wondering if it got a software update in the middle of the night and it didn’t take. Can’t seem to do anything because of it. Now vudu quick launch on remote and took remote out of room and it continues to happen. Any other ideas? I’m about to put my fist through this TV. 

RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
4 years ago

Burso
Thanks for the post.

Is there a Vudu shortcut button on your Roku device remote by any chance?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

  • Dh4a's avatar
    Dh4a
    Reel Rookie
    3 years ago

    Vudu keeps opening automatically.  I unplugged the TV. Checked buttons on remote. Unplugged all connections and restarted. Still keeps going to vudu and there is no way to navigate out of it or even watch vudu.

    • renojim's avatar
      renojim
      Community Streaming Expert
      3 years ago

      Dh4a, if you leave the batteries out of the remote and plug in the TV does it go to Vudu?

      • Dh4a's avatar
        Dh4a
        Reel Rookie
        3 years ago

        I didn't try that, but will next time. I went in through the remote on the phone app and did a factory reset. I was then able to go through the setup and get it working as normal.