Forum Discussion

jacoream's avatar
jacoream
Reel Rookie
5 years ago
Solved

tcl roku tv keeps opening vudu app wont do anything else.

t.v. turns itself on and opens the vudu app. no matter what i try it just keeps auto loading vudu. I cant access the menu or any options and my mobile app wont load the channels that are on my tv. I ...
  • jacoream's avatar
    jacoream
    5 years ago

    i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

nandar's avatar
nandar
Newbie
4 years ago

Same issue but have no hdmi plugged in and can't get it to stop.

  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    4 years ago

    nandar

    Thanks for the post.

    Can you please provide more information about the issue you are experiencing? Do you have a Vudu quick launch button on your remote? If so, have you tried removing the batteries in your remote to see if the issue still occurs? Have you checked to see if the Vudu button is stuck or lodged?

    With more detailed information, we will be able to assist you further.


    Thanks,
    Danny

    • jennab9's avatar
      jennab9
      Newbie
      4 years ago

      Mine switches to Vudu when I have another channel running and the tv turns itself on to Vudu.. and also keeps sending a pop up over my screen saying "close *app I'm currently using* and launch vudu?" "Continue" "Cancel". Nobody is touching the remote. Took Vudu off of my channels.

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        4 years ago

        jennab9

        Thanks for the post.

        If you remove the batteries from your remote, do you still see this issue occur?

        Please keep us posted and we will be able to assist you further.


        Thanks,
        Danny