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jacoream's avatar
jacoream
Reel Rookie
5 years ago
Solved

tcl roku tv keeps opening vudu app wont do anything else.

t.v. turns itself on and opens the vudu app. no matter what i try it just keeps auto loading vudu. I cant access the menu or any options and my mobile app wont load the channels that are on my tv. I tried a hard reset and set the tv up like it was new and the second it finished setup it opened the vudu app before i could do anything. the light on the tv that lights up when you push the remote is flashing really fast. i hope someone can help.

  • jacoream's avatar
    jacoream
    5 years ago

    i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

14 Replies

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  • jacoream's avatar
    jacoream
    Reel Rookie
    5 years ago

    i figured it out by unplugging the hdmi2 output it fixed itself. im not sure what happened but its working. 

  • nandar's avatar
    nandar
    Newbie
    4 years ago

    Same issue but have no hdmi plugged in and can't get it to stop.

    • RokuDanny-R's avatar
      RokuDanny-R
      Retired Moderator
      4 years ago

      nandar

      Thanks for the post.

      Can you please provide more information about the issue you are experiencing? Do you have a Vudu quick launch button on your remote? If so, have you tried removing the batteries in your remote to see if the issue still occurs? Have you checked to see if the Vudu button is stuck or lodged?

      With more detailed information, we will be able to assist you further.


      Thanks,
      Danny

      • jennab9's avatar
        jennab9
        Newbie
        4 years ago

        Mine switches to Vudu when I have another channel running and the tv turns itself on to Vudu.. and also keeps sending a pop up over my screen saying "close *app I'm currently using* and launch vudu?" "Continue" "Cancel". Nobody is touching the remote. Took Vudu off of my channels.